The news broke that a small number of Google employees had access to Ascension patients' protected health information after the two organizations signed a deal to move health information into Google's servers. The move comes as Google is facing criticism from privacy advocates about its work with Ascension, one of the largest U.S. The company is hoping to catch up by landing big-name customers such as Mayo Clinic, and by stressing its artificial intelligence and machine-learning capabilities. Once installed, they become a core part of a hospital's information systems and are seldom dislodged.Įpic's decision is a blow to Google's efforts to find new customer segments for its cloud products, as the company lags well behind Amazon Web Services and Microsoft Azure in market share for cloud computing. Epic installations are major undertakings, and can end up costing billions of dollars overall. It sells its products, which include a digital equivalent of the traditional doctor's paper medical chart as well as billing tools, into the largest hospital systems in the U.S.
Privately held Epic is one of the largest electronic medical record companies in the U.S.
These people declined to be named because they were not authorized to speak for their organizations on the matter. The calls have come in the past few weeks, said three people with knowledge of the matter, and were directed to Epic's hospital customers that use Google 's cloud-based technology either for medical research, data storage or for their basic IT operations, including file-sharing.
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